How does personalization work at Everlasting?

How does personalization work at Everlasting?

Every Everlasting piece is crafted to carry your special moment. Here's what you need to know about ordering personalized jewelry.


How to Place a Personalized Order:


  1. Select the product you love on everlasting.shop.

  2. Enter the name, initials, or text you want engraved/crafted in the personalization field.

  3. Double-check your spelling carefully. Once submitted, changes cannot be made as manufacturing begins within an hour.

  4. Complete your payment and you're all set!


Important Things to Know:


  • Spelling and accuracy: Please double-check what you type. Since each piece is made to order, we cannot modify or redo orders for spelling errors entered by the customer.

  • Character limits: Each product has a character limit mentioned on the product page. Keep names/text within the specified limit for the best look.

  • Font and style: The font and style used will match what is shown on the product page.

  • Manufacturing time: Personalized items take approximately 5 days to manufacture and are dispatched within 7 working days.

  • No cancellations or returns: Since personalized products are made uniquely for you, they cannot be cancelled, returned, or refunded (except for manufacturing defects, see our Refund Policy).


Need Help Choosing?


Not sure what to get engraved or which piece to pick? Email us at care@everlasting.shop and our team will help you pick the perfect piece for your special moment.


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