What payment methods does Everlasting accept?
We accept all major payment methods:
UPI (Google Pay, PhonePe, Paytm, etc.)
Credit and Debit Cards (Visa, Mastercard, Rupay)
Net Banking
Mobile Wallets
Cash on Delivery (COD)
Cash on Delivery (COD):
COD is available on eligible orders.
A confirmation call will be made after you place a COD order.
You can cancel a COD order by clicking the cancel button in the order confirmation message or during the confirmation call.
Once confirmed, COD orders cannot be cancelled.
My payment was deducted but the order was not placed:
Don't worry! If your payment was deducted but you didn't receive an order confirmation:
Wait for 30 minutes. Sometimes there's a delay in confirmation.
Check your SMS, email, and WhatsApp for an order confirmation.
If no confirmation arrives, email us at care@everlasting.shop with your payment screenshot and we will verify and resolve it within 4 hours.
If the order was not created, the amount will be automatically refunded to your original payment method within 5 to 7 business days.
I want to change my payment method after placing an order:
Unfortunately, the payment method cannot be changed after an order is placed. If you placed a COD order and want to switch to prepaid (or vice versa), you would need to cancel the current order (if eligible) and place a new one.